Downtown, both beaches, the island and the farm side, from one Palm Coast shop
The service area isn't a circle drawn around a St. Augustine office, because there isn't one. It's the set of roads our trucks already run from Palm Coast, and the neighborhoods at the end of them.
How the map is drawn
Cook’s is headquartered at 37 Fairmont Ln in Palm Coast, about 24 miles south of the Plaza de la Constitución. From there, St. Augustine and its surroundings sort into five bands that dispatch treats a little differently:
The historic core and the near-north neighborhoods. Downtown and the Colonial Quarter, Lincolnville, the Abbott Tract, Model Land, Uptown and North City, Fullerwood Park and Nelmar Terrace. Old houses, ductless and small-duct work, preservation review and tidal flooding on the bayfront streets.
Anastasia Island and the beaches. Davis Shores, Lighthouse Park, Marsh Creek, St. Augustine Beach, Butler Beach, Treasure Beach and Crescent Beach, with Vilano across the inlet to the north. Salt air, raised equipment and a heavy share of rentals and second homes.
The US 1 south corridor. St. Augustine South and St. Augustine Shores, mid-century and 1970s-to-2000s homes and condos with original ductwork and systems at or past replacement age.
The I-95 subdivisions. World Golf Village, Murabella and Palencia, 2000s-and-later construction with builder-grade equipment aging out, two-story zoning questions and, in the far northwest, JEA rather than FPL rebates.
The farm side. Flagler Estates, Hastings and Elkton, on acreage, on wells, and closer to our shop than the mileage to downtown suggests.
The three roads we take
US 1 is the straight shot to downtown and the Shores. I-95 is faster to World Golf Village, Palencia and the north end. A1A is the island route, and for Crescent Beach and Treasure Beach it’s shorter than going through town. Dispatch picks the road, groups the county’s calls together and sends the technician who’s already closest.
Call for service anywhere in St. Johns County
The folded towns
Two smaller communities are served as part of this market rather than with sites of their own: Crescent Beach, the unincorporated stretch of south Anastasia Island from SR 206 to the inlet, and Flagler Estates, the rural grid of acreage lots on SR 13 at the county’s southwest corner. Both get their own page on this site, and both get the same hours, the same pricing and the same trucks as a Lincolnville address.
Coverage questions
Is Crescent Beach really covered, or just downtown?
Really covered, and it’s one of the easier runs for us: A1A north past Fort Matanzas and Matanzas Inlet brings a truck to Crescent Beach without touching the city at all.
Flagler Estates has long dirt roads and no HOA. Will a van actually come out?
Yes. The acreage lots off SR 13 are a regular part of the route, and so are Hastings and Elkton. Well water and long driveways are things we plan for, not reasons to decline.
What about Vilano Beach and St. Augustine Beach, which aren't inside the city limits?
Both are served the same way as a downtown address. Vilano is the longest drive on our St. Johns County map because the only road in crosses the city first; St. Augustine Beach is reached either over the Bridge of Lions or up A1A from the south.
- Downtown & Abbott TractThe Colonial Quarter, Abbott Tract and Model Land Company district. Ductless retrofits, courtyard placement, bayfront tide water.
- LincolnvilleFreedmen's district of 1866. Victorian frame houses, raised floors, lake-side flooding and the ductless question on every block.
- North CitySan Marco Avenue's antique row and the bungalow districts behind it. 1920s Craftsman and Colonial Revival homes, oak pollen, Hospital Creek.
- Davis ShoresD.P. Davis's 1925 dredge-and-fill on the north end of Anastasia Island. Mid-century homes, chronic tidal flooding, equipment that has to live above the water.
- Vilano BeachAcross the Usina Bridge: beach cottages, elevated rebuilds, condos and the Town Center. Salt wind, dune loss and the corrosion clock.
- Anastasia IslandThe cottages around the 1874 lighthouse, the state park, and the gated golf homes of Marsh Creek. Oak canopy, Salt Run humidity, systems of every age.
- St. Augustine BeachThe city of St. Augustine Beach and Butler Beach: condos, pier-side rentals, block ranches off Pope Road and the equipment that works a nine-month season.
- Crescent BeachSouth island from the SR 206 bridge to Matanzas Inlet. Canal-front Treasure Beach, elevated beach houses, Summer Haven's survivors, and the shortest drive on our St. Johns map.
- St. Augustine SouthThe unincorporated grid between US 1 and the Matanzas River. 1950s-70s block ranches, original ducts, river-edge streets and the FPL bill that starts most of our calls.
- St. Augustine ShoresThe big planned community on US 1 south, 1970s to 2000s, houses and condos along the Matanzas. A ten-point checklist built for its mix of ages.
- World Golf VillageThe 2000s master-planned subdivisions at I-95 and International Golf Parkway: Murabella, King and Bear, Slammer and Squire, the Cascades. Builder-grade systems, hot attics, hot bedrooms.
- PalenciaGated golf community on US 1 north toward Nocatee, built 2000s to 2020s. Marsh-side lots, part-time residents, and a calendar built around being away.
- NocateeThe master-planned community at the county's north edge and the south Ponte Vedra streets around it. New construction, builder installs, JEA territory, and the far end of our route.
- Flagler EstatesRural acreage on the county's southwest edge: Flagler Estates on SR 13, Hastings, Elkton. Private wells, manufactured and site-built homes, barns, generators, dirt roads.
Not sure if we reach your street?
Call. If it's in St. Johns County south of Nocatee, the answer is almost certainly yes.